Refund policy

Return & Refund Policy – ASH TRENDS STORE

At ASH TRENDS STORE, we want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

1. Returns
You have 7 days from the date of delivery to request a return. To be eligible for a return:

• The item must be unused, unworn, and in its original condition

• The item must be in the original packaging

• Proof of purchase (receipt or order confirmation) is required

2. Non-Returnable Items
The following items cannot be returned:

• Items on sale or clearance

• Gift cards

• Used or damaged items (unless received defective)

3. Refunds
Once we receive and inspect your returned item:

• We will notify you of the approval or rejection of your refund

• If approved, your refund will be processed within 5–10 business days

• Refunds will be issued via the original payment method

4. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us with proof (photos/video).

5. Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• Original shipping charges are non-refundable

6. Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear evidence. We will resolve the issue as quickly as possible.

7. Contact Us
For returns, refunds, or exchanges, contact us at:
Phone/WhatsApp: +92 301 2005909

---

By placing an order with ASH TRENDS STORE, you agree to this Return & Refund Policy.